Jeremy H. Gottschalk

Founder & CEO, Marketplace Risk
Executive Director, Marketplace Industry Association
Author, 'Bulletproof Your Marketplace: Strategies for Protecting Your Digital Platform'

Jeremy is a distinguished expert in the technology industry with over two decades of experience advising and counseling tech companies, including online marketplaces and digital platforms. His expertise lies at the intersection of risk management, trust & safety, regulatory compliance, and legal strategy. With a unique blend of legal expertise, business acumen, and technological insight, Jeremy is a thought leader and innovator in the marketplace and digital platform ecosystem, dedicated to helping companies navigate a complex and rapidly evolving landscape while driving growth and success.

Driven by his passion for technology, Jeremy founded the Marketplace Risk platform (www.marketplacerisk.com), which has become the premier resource for education, networking, and collaboration for marketplaces and digital platforms worldwide. Through global conferences in Austin, London, New York City and San Francisco, cutting-edge virtual content, thought-provoking podcasts, blogs, consulting, and legal services, Marketplace Risk empowers online marketplaces and digital platforms to safeguard their communities, protect their companies, and contribute to a safer internet.

As the founding Executive Director of the Marketplace Industry Association, Jeremy is committed to representing, educating, and advocating for the benefit of the marketplace and digital platform ecosystem. He also serves on the board of directors of various tech companies and nonprofits, including the Committee on Sustainability Assessment, which accelerates sustainability in agriculture through mutual partnerships and assessment tools that advance the understanding and management of social, economic, and environmental impacts.

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Jeremy's Services

As a seasoned marketplace attorney, risk strategist, and trust & safety expert, Jeremy H. Gottschalk offers a suite of services designed to help digital platforms, marketplaces, and sharing-economy businesses build resilient, legally sound, and trust-rich communities.

01

Marketplace Risk & Legal Strategy Consulting

Drawing on more than 20 years of experience in legal counsel, Jeremy helps platform-led businesses develop and execute robust risk management frameworks. His consulting engagements typically include:

02

Trust & Safety Program Development

Jeremy specializes in helping platforms cultivate trust and safety in their communities, reducing risk while enabling growth:

03

Regulatory Compliance & Risk Management

Jeremy advises on regulatory developments impacting marketplaces (such as age verification, online safety laws, and consumer fraud), helping platforms proactively adapt. He crafts policies, governance structures, and compliance frameworks that reduce legal risk and align with evolving global standards.

04

Fractional General Counsel

For startups and growing marketplaces without in-house legal teams, Jeremy serves as fractional general counsel:

05

Boot Camp & Training Programs

Drawing on insights from his book, Bulletproof Your Marketplace, Jeremy leads immersive “boot camp” sessions and workshops designed for founders, executives, and risk teams:

06

Public Speaking, Thought Leadership & Mentorship

As the author of Bulletproof Your Marketplace: Strategies for Protecting Your Digital Platform (Forbes Books), Jeremy also provides:

New Book Release

Jeremy's latest book 'Bulletproof Your Marketplace: Strategies for Protecting Your Digital Platform' is available for presale. Click below to get your copy and gain valuable insights into building trust and safety online.

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ROB CHESNUT
Trust and safety pioneer and author of Intentional Integrity:
How Smart Companies Can Lead an Ethical Revolution

"If you’re running an internet platform, nothing’s harder than getting your trust and safety right. And nothing’s more important. Good trust and safety will drive revenue, increase customer satisfaction, minimize risk, and protect your brand … start with this book."

Download Intro & Chapter 1

Curious about what's inside? Download the Introduction and Chapter 1 of Jeremy Gottschalk’s book. Start reading now and discover why this book is a must-have guide for marketplace and digital platform leaders.

Media Appearances

Check out Jeremy's recent media appearances, interviews and publications where he shares his experience and expertise about a variety of topics impacting marketplaces and digital platforms.

Mar 3, 2026

Your Platform’s Legal Shield: Why Terms of Use Matter

ARTICLES / PUBLICATIONS

If Section 230 is your first line of defense, then your terms of use are your second. And believe me, they’re just as critical.

In Chapter 3 of Bulletproof Your Marketplace, I focus on user contracts—what most people call terms of use, terms and conditions, or terms of service. I’ve seen too many platforms treat them as boilerplate. Copy-paste from another site, change the logo, move on. That’s a mistake. Because when something inevitably goes wrong—and it will—your terms can be the difference between a quick dismissal and a drawn-out legal nightmare.

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Feb 26, 2026

The Cons Of CDA 230

ARTICLES / PUBLICATIONS

In my previous blog post about the Communications Decency Act Section 230, also known as CDA 230, I discussed many of its positive aspects. No matter which side you fall on, CDA 230 is one of the most debated laws in tech policy. Supporters view it as the backbone of the modern internet, while critics argue it gives platforms too much protection. This time around, we’re going to look at some criticism CDA 230 has received over the years.

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Have a question or need to get in touch? Fill out the form below, and Jeremy will get back to you as soon as possible. Whether it’s inquiries about his work, collaboration opportunities, or general feedback, Jeremy’d love to hear from you!